How to Avoid Over-Age MSP Claims

The Dr. Bill Team
Feb. 9, 2017
2-minute read

Submitting your claims to MSP on time is very important to ensure you get paid for the services you provide. The deadline to submit a claim to MSP is quite strict. Follow our tips to avoid lost income:

  • The MSP deadline is 90 days from the date of service. We suggest submitting within 75 days. This helps account for transmission time, number of days in a month, and any pre-edit refusals.
  • If a claim gets refused immediately by the MSP system, then it has not officially been submitted.
  • Claims submitted through billing software programs may be sent to MSP 24-48 hours after submission. Account for this potential 1-2 day delay in calculating your deadline.
  • If claims are not submitted within the 90-day deadline, they will come back as a BV refused claim. You will then have to complete an over-age claim request form.

Completing an over-age claim request

In order to attempt to have these claims paid MSP requires a valid reason for the delay.

MSP is quite strict on granting approval beyond the 90 day limit. Administrative issues such as staffing problems, clerical errors, lost or forgotten claims, system or service bureau problems do not qualify for exemption.

If you prefer to do this on your own and discuss with MSP you can find the form here.

The good news is that we are here to help! If you have over-age claims and you feel you qualify for an exemption please let us know and we will assist with the paperwork.

Dr. Bill charges $75 for the completion of an over-age claim request form. While recovery is not guaranteed, we do have a high success rate at recovering these funds.



This article offers general information only and is not intended as legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the author(s) as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by RBC Ventures Inc. or its affiliates.


I had nearly 50% of my submissions rejected, but Dr. Bill conveniently followed up on them for me. It’s the most user-friendly service I have come across.
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